How private is my correspondence?

All received mail is opened in a secure environment. Mail items are opened and processed under CCTV observation.

Following processing, items are stored in a locked environment for 28 days after which:

  • Unless storage or forwarding is agreed with you, letter-post is cross-shredded and sent for secure recycling; and,
  • Packages are either forwarded to you (prices as summarised here) or returned to sender.

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